This policy outlines the kinds of information we collect when you visit our website, use our services or purchase our products. It also explains how we use and disclose that information.
1. Collecting Your Personal Information
When you visit our Website, subscribe to our services or purchase products, you specifically and knowingly choose to disclose “Personal Information” which we define as your name, email address, mailing address, telephone and cell numbers, username, password, credit card information and any other information as required for us to conduct our business and provide the requested services or products. This information is processed and stored by reputable third party e-mail and credit card processing suppliers who represents to us that their web servers are very secure.
It is your sole responsibility to update your personal information. You may access your personal information at any time by logging into your account. If you do not have an account and wish to update your information please email our Support Centre at firstname.lastname@example.org with the updated information.
2. Collecting Automated Information
Log Data and Cookies
We, and service providers acting on our behalf, may use services such as Google Analytics to gather certain other information and store it in log files. This information includes but is not limited to internet protocol (IP) addresses, browser type and version, the pages of our Website you visit, time spent on certain pages, time and date of each visit, your internet service provider (ISP) and other such statistics. It is used for the internal purposes of improving our Website or identifying additional products or services that may be of interest to subscribers.
3. Using Your Personal Information
The main reason we collect and use the information you share with us is to provide you with the specific products, information or service you requested.
We may also use such Personal Information to
- offer additional information to you about us, our products, services or special offers
- personalize the types of information you receive from us
- evaluate how our website is being used and the audiences we are reaching
- identify market trends and market interests that help us improve the products and services that we offer
- develop and improve the content and operation of our website to better serve subscriber needs
- contact you with questions about your subscription or service
- remind you of your password, if necessary
If you submit an inquiry via email about one of your subscriptions, for security reasons we may ask you to provide additional Personal Information so we can verify your identity.
Although we hope you gain value from email messages we send, you can choose to opt out of receiving further email messages by following the “unsubscribe” instructions provided at the bottom of each email.
4. Sharing Your Personal Information
We will share your information with third party service providers only. Examples include payment processors, data analytic companies, e-mail delivery companies, hosting companies, customer service and companies that assist us with marketing. These third party service providers will not use the information we share with them, except to provide services on our behalf.
The only other time we may share your Personal Information is where we believe disclosure is required by law or when we, in good faith, believe that we must release the information in order to: (1) satisfy a legal order or comply with legal process; (2) defend our rights; or (3) protect the personal safety of our employees, agents, affiliates, business partners, customers, or site users.
We will never rent or sell email addresses, postal addresses or telephone contact information to any third parties. We do, however, retain the right to transfer your Personal Information in the context of the sale of all or part of our business.
5. Online Security
Although we take the security of your Personal Information very seriously and are constantly improving our efforts to protect it, no electronic communication over the Internet can be guaranteed to be 100% secured. Though we take great care to protect your personal information, we cannot guarantee the security of any information that you submit to us, and you acknowledge that you do so at your own risk.
In the event that the last email address you have provided us is not valid, or for any other reason is not capable of delivering to you the notice described above, our sending of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice.
If you object to any modification, your sole recourse is to stop using the Website or to close your account.
7. Contacting Us